Shipping policy

Last updated: November 8, 2026

Delivery hours, fees, ZIP codes and order minimums are on our Shipping & Delivery page.

Same-day local delivery

We deliver same-day to Brooklyn, Manhattan and Queens through our local courier. An adult 21+ must be present with a valid photo ID. First-time customers must also show the card used for the order. We never leave alcohol unattended.

Store pickup

Pickup is free at 55 Flatbush Ave, Brooklyn, NY 11217. Bring a valid 21+ photo ID.

Shipping

We ship by major carriers, such as UPS or FedEx, within New York State, to Washington, DC, and to Florida. Rates are shown at checkout, and you'll get a tracking number when your order ships. An adult 21+ must show ID and sign for every package. Carriers can't leave alcohol at the door.

Please choose a delivery address where an adult 21+ will be available, such as a workplace. Once an order ships, the delivery address can't be changed and the package can't be redirected.

If no one is home: the carrier usually makes up to three delivery attempts. After the final attempt, the package may be held at the carrier's local facility for several days before it is returned to us.

Where the sale takes place

All sales are made in New York State, at our licensed store in Brooklyn. Title to your order passes to you in New York when we hand it to you, our courier or the carrier. When you choose delivery or shipping, you authorize us to arrange it with a courier or carrier on your behalf.

If your order is going outside New York, you are responsible for making sure you can legally receive alcohol where you live. We ship only to the places listed on our Shipping & Delivery page.

Even though title passes in New York, we'll still replace or refund items that arrive broken, leaking or wrong, as described in our Returns & Refunds Policy.

Missed or refused deliveries

If an order is refused, or comes back to us because no one 21+ was available, the ID couldn't be verified or the package wasn't picked up, a 10% restocking fee applies. Delivery and shipping fees, including the carrier's charge to return the package, are non-refundable. Redelivery or reshipment is charged again.

Damaged or wrong items

Contact us within 48 hours of delivery with your order number and photos. See our Returns & Refunds Policy.

Questions

The Liquor Store.com, 55 Flatbush Ave, Brooklyn, NY 11217 · 718-222-0100 · orders@theliquorstore.com