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Accessibility Statement

Last updated: November 4, 2026

The Liquor Store.com is committed to making our website and our store usable by everyone, including people with disabilities.

Our standard

We work toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). This is the standard most commonly used for website accessibility in the United States.

What we do

  • Review our website for accessibility regularly, using automated tools and manual checks, including keyboard-only navigation and screen readers
  • Add text descriptions to images and keep color contrast readable
  • Check new pages and features before they go live
  • Train our team to help customers who contact us about accessibility
  • Ask our outside providers (checkout, payments, reviews, rewards and delivery) about their accessibility

Shopping help with no extra cost

If you have trouble using any part of our website, we'll help you shop another way. Call 718-222-0100 during store hours (Mon–Thu 10am–10pm, Fri–Sat 10am–11pm, Sun 10am–9pm) or email orders@theliquorstore.com with "Accessibility" in the subject. Our team can:

  • Help you find products and describe them
  • Take your order by phone at the same prices, promotions and delivery options as on our website
  • Send you product, policy or order information in another format, such as plain text or large print

Tell us about a problem

Please tell us the page or feature, what happened, and the device, browser or assistive technology you were using. We'll reply within two business days and let you know how and when we'll fix it.

Third-party content

Some features come from outside providers, such as payment processing, product reviews, rewards and delivery tracking. We work with them to improve accessibility, and if one of these features doesn't work for you, we'll help you complete your purchase another way.

Our store

Our store at 55 Flatbush Ave, Brooklyn, has a step-free, wheelchair-accessible entrance. Our team is happy to help you in the store.

Ongoing review

We review this statement and our website at least once a year, and whenever we make major changes to the site.