Terms of service
Last updated: November 3, 2026
These Terms apply when you use theliquorstore.com, place an order, pick up in our store, or sign up for our emails or texts. By doing any of these you agree to these Terms and to our Privacy Policy, Returns & Refunds Policy and Shipping & Delivery page.
1. You must be 21 or older
You must be at least 21 years old to use this site or buy alcohol from us. Every delivery and pickup requires a valid 21+ photo ID. We will not sell or deliver to anyone under 21 or anyone who appears intoxicated, and you may not buy alcohol for anyone under 21. If no one 21+ is available or the ID can't be verified, the delivery is returned and the cancellation terms in our Returns & Refunds Policy apply.
2. Orders
Your order confirmation email means we received your order, not that we accepted it. We accept an order when it is delivered, shipped or picked up. We may limit quantities, or refuse or cancel any order, including orders that look fraudulent, for resale, or placed at a wrong price. If we cancel an order, we refund you in full.
3. Prices, availability and products
Prices are in US dollars and may change without notice. Sales tax is added at checkout. Products can sell out. Vintages, labels and packaging may differ from the photos. Looking for a specific vintage? Call or email us before you order and we'll gladly check what's on our shelf. If a price or description is wrong, we may correct it and cancel the order.
4. Payment
You confirm that you are authorized to use the payment method you provide. Charges and refunds appear on your statement as TheLiquorStore.com.
5. Delivery, pickup and shipping
Delivery areas, hours, fees and order minimums are shown on our Shipping & Delivery page and at checkout. Delivery times are estimates. An adult 21+ with valid photo ID must receive every delivery, and we never leave alcohol unattended. An order counts as delivered once it is handed to an adult 21+ at the address you gave us. All sales are made in New York State, and title to your order passes to you in New York when we hand it to you, our courier or the carrier. If you choose delivery or shipping, we arrange it on your behalf. We ship only where the law allows, as listed on the Shipping & Delivery page. See our Shipping Policy for details.
6. Returns, refunds and cancellations
Returns are accepted as described in our Returns & Refunds Policy. Unopened spirits under $100 can be returned within 30 days for store credit. Wine and most other items are final sale unless they are faulty, damaged or wrong.
7. Wine & spirits clubs (subscriptions)
Club memberships renew automatically, and your payment method is charged on the schedule you choose (monthly or every two months) until you cancel. The price and schedule are shown before you join and in your confirmation email. Taxes, delivery and shipping are charged separately, and store pickup is free. There's no contract or minimum: you can skip, pause or cancel anytime from your account, or by emailing orders@theliquorstore.com. Cancel before your next billing date to avoid the next charge. Our team chooses each shipment based on your preferences. Allocated, rare, clearance and already-discounted bottles aren't included.
8. Rewards, discounts and promotions
Rewards points and discount codes have no cash value, can't be transferred, and can't be combined unless stated. We may change or end them at any time. Promotions on alcohol follow New York State Liquor Authority rules.
9. Emails and texts
If you sign up for texts, you agree to receive recurring automated marketing and order messages at the number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our Privacy Policy for how we handle your information.
10. Reviews and content you send us
When you post a review or send us content, you give us permission to use and display it. Your content must be honest and lawful.
11. Using the site
Use the site lawfully. Don't commit fraud, try to access accounts or systems without permission, or copy the site's content for commercial use.
12. Our content
The text, images, logos and design of this site belong to The Liquor Store.com or its licensors.
13. Disclaimers
Product descriptions, ratings and tasting notes are for information and may come from producers or critics. The site is provided "as is" to the extent the law allows. Wines may contain sulfites, and some products may contain allergens. Ingredient and allergen details come from producers and can change, so always check the label. Please drink responsibly.
14. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages. Our total liability for any claim is limited to the amount you paid for the order involved.
15. Indemnification
You agree to cover our losses, including reasonable legal fees, that result from your breach of these Terms, your misuse of the site, or your giving alcohol bought from us to anyone under 21.
16. Problems and disputes
If you have a problem with an order, please contact us first. We answer within one business day, and most issues are resolved quickly without anyone needing a lawyer. These Terms are governed by New York law. Any dispute will be resolved in the state or federal courts in Kings County (Brooklyn), New York. To the extent the law allows, any claim related to these Terms, our site or an order must be filed within one year after it arises.
17. Events beyond our control
We are not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, carrier or courier disruptions, power or internet outages, supply shortages, or government orders.
18. General
These Terms, together with the policies they mention, are the full agreement between you and us about your use of the site and your orders. If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a term right away, we haven't given up the right to enforce it later. You may not transfer your rights under these Terms. We may transfer ours if the business is sold or reorganized.
19. Changes
We may update these Terms. Changes are posted on this page with a new date, and the version shown when you place an order applies to that order.
20. Contact us
The Liquor Store.com, 55 Flatbush Ave, Brooklyn, NY 11217 · 718-222-0100 · orders@theliquorstore.com
